Damien’s life insurance claims experience

04 February 2026

A male claimant sits in his kitchen, smiling at camera to share his experience with Acenda

Damien shares how his life insurance enabled him to focus on his recovery, and continue being there for his family, when serious illness struck.

 

How life insurance helped Damien focus on healing and being present for his family. 

From cycling one day to lying in hospital the next, Damien’s story is a powerful reminder of how quickly life can change – and how having the right support can make all the difference.

When Damien faced a sudden and serious illness, his life insurance gave him the freedom to focus on what truly mattered: his recovery and his family.

With financial stress lifted, Damien could be present, heal at his own pace, and continue showing up for the people who needed him most.

When life takes a turn, we help you stay steady

For over 135 years, Acenda has empowered Australians to take life on with confidence, offering trusted, market-leading life insurance solutions. In 2024 alone, we supported more than 5,400 customers through difficult times—approving over 94% of individual claims and delivering $802 million in benefits when it mattered most.

Learn more about our claims philosophy and claim process.

 

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