Licensees

At Acenda, we value our partnerships and are committed to working with and supporting your advisers. We continuously focus on improving our business efficiency and processes. Our aim is to ensure your...

Understanding the claim process

Acenda understands that making a life insurance claim can be complex especially during a difficult time, but we're here to support you every step of the way. Learn about our claims process and how to...

Insurance Inside Super with Acenda

Did you know you can choose to hold life insurance, and pay premiums for it, through a Super account? Having insurance can make a big difference to your family’s lifestyle if something were to...

As your life changes, so should your cover

Manage your insurance...

Understanding life insurance and premiums

Understanding your insurance...

Manage your business on the Adviser Portal

  Manage and maintain new and existing clients The Adviser Portal allows you to write new business and access your clients’ policy information for: MLC Insurance, MLC Insurance (Super), and...

Ethics CPD for the modern risk adviser...

Article 2: Standards 2, 5, and 7

Article 2: Standards 2, 5, and 7...

Article 1: Standards 6, 9, and 10

Article 1: Standards 6, 9, and 10...

Article 3: Case studies and standard 12

Article 3: Case studies and standard 12...

How to pay your insurance premiums

As a customer of Acenda here's a guide to the different methods you can use to pay for your life insurance premiums...

KickStart your recovery

Forms

Access all the forms and documents here to manage your Acenda policy and keep your personal details up to date...

Statements calendar

Annual Report - Super customers only If you hold insurance inside super and you’re a member of the Smart Future Trust, this Annual Report is relevant to you. The Smart Future Trust Annual Report...

Privacy policy

Acenda is committed to protecting your personal information. This Privacy Policy sets out general information about how we manage your personal information and how you can contact us about this...

Security

Acenda is committed to helping you transact online confidently and securely, no matter where you are or what computer you use. Here's some useful information regarding how Acenda protects your online...

True to Life

We are here to help you self-educate on key advice areas. This page provides articles and tools that will help you with your client considerations and recommendations. For more information, contact...

Life Insurance Code of Practice

Acenda is proud to have adopted the Life Insurance Code of Practice (the Code), and will ensure all customers benefit from a responsible, industry-wide approach to life insurance practices, and as a...