Vivo Incentive - A discount for life At Acenda, we believe it takes more than delivering great insurance products to deliver our promise and value to customers. We want to provide care and support...

Our fund partners

Your trusted insurance partner

Digital experience ecosystem

True to Life

We are here to help you self-educate on key advice areas. This page provides articles and tools that will help you with your client considerations and recommendations. For more information, contact...

Where to get Acenda

Getting life insurance with Acenda is simple and there are a number of ways you can do it. You can purchase it through a financial adviser, through your super fund or through your employer...

How to contact us with a complaint

  If you have a complaint about our organisation, products, services, staff or the handling of a complaint, please contact us using the steps described below. We take your concerns seriously and...

Our people

The people of Acenda are committed to uphold the core values of the company and put the protection of our customers at the heart of everything we do...

Forms

Access all the forms and documents here to manage your Acenda policy and keep your personal details up to date...

KickStart your recovery

Policy enquiry

I want my financial advisers’ details I want to cancel my insurance cover or policy and replace it I want to cancel my insurance policy or reduce my level of cover I want to know how much I&...

About us

Acenda has been protecting Australians for over 130 years through a range of award-winning products and services. We make sure our customers have access to life insurance products that are innovative...

Insurance Inside Super with Acenda

Did you know you can choose to hold life insurance, and pay premiums for it, through a Super account? Having insurance can make a big difference to your family’s lifestyle if something were to...

Fraud and scams

Fraudulent activities When a life insurance policy is issued, the policy becomes a contract between the customer (you) and the insurer. You have a legal duty to take reasonable care not to make a...

Statements calendar

Meet the team

Reconciliation at Acenda

Your career growth and development

How life insurance can help you

Protect your family and lifestyle with life insurance from Acenda. Find out how the right cover can help protect what is important to you...

Your wellbeing and flexibility

Research & insights

Working at Acenda

Working at Acenda...

Our purpose and history

Acenda is proud to have protected Australians since 1886. This sits at the heart of everything we do. It's also why we’ve partnered with one of the world’s leading life insurers Nippon Life Insurance...

Workplace Gender Equality Reporting 2023-2024

MLC Life Insurance Employer Statement Our commitment to gender equality At MLC Life Insurance, we are committed to creating a culture that is diverse, inclusive, and reflective of our community and...

Life Insurance Code of Practice

Acenda is proud to have adopted the Life Insurance Code of Practice (the Code), and will ensure all customers benefit from a responsible, industry-wide approach to life insurance practices, and as a...

Security

Acenda is committed to helping you transact online confidently and securely, no matter where you are or what computer you use. Here's some useful information regarding how Acenda protects your online...

Adviser Support

Licensees

At Acenda, we value our partnerships and are committed to working with and supporting your advisers. We continuously focus on improving our business efficiency and processes. Our aim is to ensure your...

Additional Support

Acenda recognises that some customers have unique needs or may experience vulnerabilities that require additional support when applying for insurance, making an enquiry, claiming on your cover, making...