How insurance works

Getting life cover to protect you and your family is an important step. Find out how Acenda can help you understand how life insurance works and the steps to get it...

Manage your business on the Adviser Portal

  Manage and maintain new and existing clients The Adviser Portal allows you to write new business and access your clients’ policy information for: MLC Insurance, MLC Insurance (Super), and...

Manage your policy online

Register here to manage your Acenda policy online. You can then access your personal details and relevant forms and documents to keep your policy up to date...

Using your insurance

As an Acenda customer here's all the resources you need to manage your policy. Find out more about our claims process and forms and documents to manage your policy...

Partnering with us

Acenda values its partnership with Financial Advisers, Superannuation Funds and Employers in providing tailored life insurance solutions for their clients...

Insurance options

Acenda provides life cover to suit you, your family or business. When you consider our life cover, income protection, critical illness, TPD or business expenses cover you get over 130 years of...

When to consider life insurance

Whatever life stage you're at, having the right life insurance can help protect what’s most important to you. Acenda has a range of life insurance products to meet your changing needs...

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Putting customers first

At Acenda, we aim to be customer obsessed. It’s more than a mindset, it’s a movement. Because behind every policy is a person. A family. A future. Whether it’s helping a young family...

Understanding the claim process

Acenda understands that making a life insurance claim can be complex especially during a difficult time, but we're here to support you every step of the way. Learn about our claims process and how to...

Customer Support

Privacy policy

Acenda is committed to protecting your personal information. This Privacy Policy sets out general information about how we manage your personal information and how you can contact us about this...

Target Market Determinations

On 5 October 2021, the Design and Distribution Obligations regime was introduced for product issuers and distributors of a range of financial products, including life insurance. The Design &amp...

Change of trustee and super fund

NULIS Nominees (Australia) Limited, in its capacity as trustee for MLC Super Fund, has decided to transfer all its insured members’ insurance policies to Smart Future Trust, with a new trustee, Equity...