Proof of identity: what we need from you

Keeping your information secure is important to us. That’s why we ask you to prove your identity with some requests and transactions on your policy. The identification you need to provide will depend...

Vivo Incentive - A discount for life At Acenda, we believe it takes more than delivering great insurance products to deliver our promise and value to customers. We want to provide care and support...

Our fund partners

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Health is the new wealth

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True to Life

We are here to help you self-educate on key advice areas. This page provides articles and tools that will help you with your client considerations and recommendations. For more information, contact...

Where to get Acenda

Getting life insurance with Acenda is simple and there are a number of ways you can do it. You can purchase it through a financial adviser, through your super fund or through your employer...

How to contact us with a complaint

  If you have a complaint about our organisation, products, services, staff or the handling of a complaint, please contact us using the steps described below. We take your concerns seriously and...