Forms

 

 

Update your personal details

 

Change of Personal Details 
  • Acenda Insurance
  • Acenda Insurance (Super)
Login 

or

PDF Download

Change of Personal Details (New Business)
  • Acenda Insurance
  • Acenda Insurance (Super)
PDF Download
Whole Life
  • Endowment
  • Pure Endowment
  • Maturity Growth Plan
PDF Download
Third party authority PDF Download

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Update your payment details

Payment Authority Request (including enduring rollovers for existing business)

  • Acenda Insurance
  • Acenda Insurance (Super)
  • Protectionfirst
Login

or

PDF Download

Payment Authority Request (New Business)
  • Acenda Insurance
  • Acenda Insurance (Super)
PDF Download
Change of Policy Details
  • Personal Protection Portfolio
  • Life Cover Super
  • Easy Cover and Simple LifeCover
PDF Download
Direct Debit Request Schedule
  • Whole Life
  • Endowment
  • Pure Endowment
  • Maturity Growth Plan
 PDF Download
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Pay your premium from an external complying fund

 

Enduring Rollover Authority Request (New Business only)

  • Acenda Insurance
  • Acenda Insurance (Super)
  • Protectionfirst
  • Life Cover Super
PDF Download

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Update your beneficiaries

 

Beneficiary Nomination

  • Acenda Insurance
  • Acenda Insurance (Super)
PDF Download
  • Personal Protection Portfolio
  • Easy Cover
PDF Download
  • Life Cover Super
PDF Download
  • Protection – Life (Super)
PDF Download
  •  Protection Life and Recovery Money only (Non-super) policies
PDF Download
  • Whole of Life Superannuation
  • Endowment Superannuation
  • Pure Endowment Superannuation
  • Maturity Growth Superannuation Plan

PDF Download

 

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Alter, increase or replace your policy

 

Cover Bounce-back
Reducing the amount of insurance, and therefore premiums, for an agreed period of up to 12 months (subject to eligibility)

  • Acenda Insurance
  • Personal Protection Portfolio
  • Protectionfirst

Cover Bounce-back Application Form

Cover Bounce-back Information

Cover Bounce-back early-exit declaration

Amend your insurance

Replacing or adding new benefits to an existing policy, or continuation to a new policy

  • Acenda Insurance
  • Acenda Insurance (Super)
PDF Download
  • Protectionfirst
PDF Download
  • Personal Protection Portfolio
  • Life Cover Super
PDF Download
  • Simple LifeCover
  • Whole Life
  • Endowment
  • Pure Endowment
  • Term Insurance*
  • Income Protection*
  • Income Protection Plus*
  • Business Expenses*

* formerly National Cover

PDF Download
Replacing your existing insurance

Replacing existing insurance to a new policy (subject to eligibility)

  • Acenda Insurance
  • Acenda Insurance (Super)
PDF Download
Increase and alteration without further medical evidence
  • Acenda Insurance
  • Acenda Insurance (Super)
  • Personal Protection Portfolio
  • Life Cover Super
PDF Download
Change your occupation details
  • Acenda Insurance
  • Acenda Insurance (Super)
  • Protectionfirst
  • Personal Protection Portfolio
  • Life Cover Super
PDF Download
Alteration to non-smoker

Non-smoker and would like to make an alteration

  • Acenda Insurance
  • Acenda Insurance (Super)
  • Protectionfirst 
  • Personal Protection Portfolio
  • Life Cover Super
  • Easy Cover
  • Simple LifeCover
PDF Download

 

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Transfer of ownership

 

Memorandum of Transfer

  • Acenda Insurance
  • Personal Protection Portfolio
PDF Download
  • Whole Life
  • Endowment
  • Pure Endowment
  • Maturity Growth Plan
PDF Download

Transfer of Ownership – Statutory of Declaration for SMSF - Individual Trustees

  • All products
PDF Download

Transfer of Ownership – Statutory of Declaration for SMSF - Corporate Trustees

  • All products
PDF Download

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Reinstate your policy

 

  • Acenda Insurance
  • Acenda Insurance (Super)
  • Protectionfirst
  • Personal Protection Portfolio
  • Life Cover Super
  • Easy Cover
  • Simple LifeCover
PDF Download

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Putting Members' Interest First - Election form

For information about changes to insurance in super go to mlc.com.au

  • Acenda Insurance (Super)
  • Protectionfirst Super
  • Life Cover Super
PDF Download

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Protect Your Super - Keep my insurance

For information about changes to insurance in super go to mlc.com.au

  • Acenda Insurance (Wrap or SMSF)
  • Protectionfirst

Download your form from mlc.com.au

Please complete this form using your Navigator/Wrap account number when returning this form to your super fund.

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Change of Financial Adviser

 

  • Acenda Insurance
  • Acenda Insurance (Super)
  • Protectionfirst
  • Personal Protection Portfolio
  • Life Cover Super
  • Easy Cover
  • Simple LifeCover
PDF Download

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Underwriting Questionnaires

 

  • All products

Armed Forces Questionnaire

Asthma Questionnaire

Back Neck Questionnaire

Bankruptcy Questionnaire

Chest Pain Questionnaire

Declaration of changes

Diabetes Questionnaire

Drug Questionnaire

Epilepsy Questionnaire

Financial questionnaire

High Blood Pressure Questionnaire

High Cholesterol Questionnaire

Indigestion Questionnaire

Joint Musculoskeletal Questionnaire

Mental Health Questionnaire

Pastimes Questionnaire

Pathology Request

Rapid Check Examination Form

Skin Lesion Questionnaire

Standard Medical Exam 

Working from Home Questionnaire

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What documents/forms does Acenda accept digital signatures for?

We accept digital signatures, for the following:

  • Alteration requests (Increase/Decrease), Cancellation requests
  • Frequency change requests, Consumer Price Indexation (CPI) rejection requests
  • Signed Cover Letter requests that don't fit the criteria described above
  • New business application

Processes where we cannot accept DocuSign:

These processes require signatures to be witnessed and cannot have a digital signature attached:

  • All Binding Beneficiary Nomination Forms
  • Memorandum of Transfer
  • Power of Attorney
  • Statutory Declarations
  • Any Money-Out processes, e.g., refunds
  • Certified ID submissions

Please note: If the digital stamp, approval document, and serial number are missing from the submission, the request may be rejected due to insufficient authorisation.

 

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