Financial advisers

Acenda values its partnership with Financial Advisers. Get in touch with our Distribution Team, and they can help guide you through our products, online tools and other resources...

Licensees

At Acenda, we value our partnerships and are committed to working with and supporting your advisers. We continuously focus on improving our business efficiency and processes. Our aim is to ensure your...

Critical Illness

When diagnosed with a serious illness, it can be reassuring to know you have the right insurance in place so you can focus on your recovery. Acenda offers comprehensive Critical Illness insurance (or...

MLC Insurance and MLC Insurance (Super) Premium Discounts

We believe you should be rewarded for doing more to protect yourself and your family. That’s why we have a range of premium discounts available to eligible customers applying for MLC Insurance...

Understanding the claim process

Acenda understands that making a life insurance claim can be complex especially during a difficult time, but we're here to support you every step of the way. Learn about our claims process and how to...

Insurance Inside Super with Acenda

Did you know you can choose to hold life insurance, and pay premiums for it, through a Super account? Having insurance can make a big difference to your family’s lifestyle if something were to...

How premiums are calculated

As your life changes, so should your cover

Manage your insurance...

Our claims philosophy

Our claims philosophy

Acenda is committed to supporting our customers in their time of need. It’s our culture to assess life insurance claims quickly and with minimum fuss. Our dedicated team of claims assessors support...

Understanding life insurance and premiums

Understanding your insurance...

Insurance solutions for your clients

At Acenda, we’ve developed a range of insurance solutions that are flexible and accessible so they can confidently protect your client’s lifestyle, family and business...

A tool for business efficiency

Acenda continually works towards developing and enhancing tools and resources for our partners. Partnering with us gives you access to a range of online quoting and application tools, helping to make...

Protecting Your Super

What is Protecting Your Super? The Protecting Your Super (PYS) package of reforms was included in the 2018-19 Federal Budget announcement and came in to effect on 1 July 2019. These reforms aim to...

Here for life. Here for you. We’ve been here in Australia for 137 years. So, you know we’re here for the long haul, every step of the way. We understand the importance of building strong...

Manage your business on the Adviser Portal

  Manage and maintain new and existing clients The Adviser Portal allows you to write new business and access your clients’ policy information for: MLC Insurance, MLC Insurance (Super), and...

Customer Portal payment functionality

With improved payment functions in our Customer Portal, we’ve seen a 37% reduction in missed payments. Customers can now complete payments by: logging into the Customer Portal with their...

Ethics CPD for the modern risk adviser...

Access client documents

  To access your clients’ documents in the Adviser Portal, select the client, and then select the correspondence tab to download the documents. If you’d like to learn more, please...