Access client documents

  To access your clients’ documents in the Adviser Portal, select the client, and then select the correspondence tab to download the documents. If you’d like to learn more, please...

Annual Report - Super customers only If you hold insurance inside super and you’re a member of the MLC Super Fund, this Annual Report is relevant to you. The MLC Super Fund Annual Report is...

Family and Domestic Violence Support

  Family and Domestic Violence Policy Download PDF version If you are affected by family and domestic violence, please know we’re committed to supporting you and treating you with empathy...

Upgrades

We constantly review and make improvements to our insurance products. Some improvements which don't affect the policy premiums are automatically passed on as upgrades. Here you can access the product...

Protecting Your Super

What is Protecting Your Super? The Protecting Your Super (PYS) package of reforms was included in the 2018-19 Federal Budget announcement and came in to effect on 1 July 2019. These reforms aim to...

Payment

I am having trouble meeting my premium payment due to financial hardship I want to make a payment I want to update my payment details   I am having trouble meeting my premium payment due to...

Family and Domestic Violence Support

When to review my insurance cover

Life insurance provides a great safety net for you and the people that matter most to you. However, life doesn’t stay still, so your insurance must keep up to date with any changes in your life. Let’s...

Customer Portal payment functionality

With improved payment functions in our Customer Portal, we’ve seen a 37% reduction in missed payments. Customers can now complete payments by: logging into the Customer Portal with their...